Shipping & Returns
Shipping Policy
Condition 1: Otago Fresh LTD offer free shipping on all orders over $50 within 10km of 9 Midland Street South Dunedin.
Condition 2: Otago Fresh LTD offer free shipping on all orders over $50 to Mosgiel only on Tuesdays.
Otago Fresh LTD reserve the right to charge shipping on any delivery, including those which meet the above-mentioned conditions.
Return & Exchange Policy
1. Refunds only apply if you contact us before delivery, if you accidently ordered a product.
​
2. Refund or Replacement will be offered on damaged goods, if contact is made within 24 hours of receiving delivery of product as produce life is limited.
​
Otago Fresh LTD only offers refunds on, or replacement of items if one or two of the above-mentioned conditions are met.
Otago Fresh LTD reserve the right to not offer a refund and only replacement on any item.
Otago Fresh LTD reserve the right to not offer a refund on any product, at the descension of Otago Fresh LTD its owners and its employees or representatives.